Jazzbaz Privacy Policy – How Your Data Is Protected

1Introduction & Scope

Jazzbaz (jazzbaz.win) is the trusted online betting platform for millions of users across Bangladesh. We believe your personal data belongs to you. jazzbaz collects information solely to improve our services and meet legal obligations.

This Privacy Policy applies to the jazzbaz website, mobile app, and all related services. By creating an account or using our services, you agree to this Privacy Policy.

This policy has been prepared in alignment with applicable data protection regulations in Bangladesh and international GDPR guidelines. jazzbaz may update this policy at any time, and any changes will be reflected with a revised date on this page.

2What Information We Collect

Jazzbaz collects only the information needed to deliver our services. We never ask for unnecessary or excessive data. The types of information jazzbaz collects are listed in the table below:

Jazzbaz never stores your full bank account number, card number, or payment PIN. Payment details are processed directly through mobile banking services.

3How We Use Your Information

Jazzbaz uses your data only for specific, transparent purposes. Your information is never used for anything else without your consent. The primary uses are:

• Account Management: To support registration, login, password recovery, and overall account security.
• Payment Processing: To verify financial information for processing deposits, withdrawals, and bonus payments.
• KYC Verification: To verify age and identity, preventing underage users from accessing the platform.
• Support Services: To resolve your issues quickly and effectively.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible Gaming: To detect excessive betting patterns and provide timely support.
• Legal Obligations: To comply with information requests from government or regulatory authorities.

Jazzbaz does not build third-party advertising profiles using your data, and we never sell your information for targeted advertising.

4Who We Share Your Data With

Jazzbaz never sells your personal data to third parties. However, limited data sharing may be necessary in certain situations:

• Payment Service Providers: Only the data necessary for payment processing is shared with bKash, Nagad, and Rocket.
• KYC Verification Services: With licensed third-party services for identity verification.
• Legal Authorities: When required by court order, government directive, or money laundering investigation.
• Security Partners: To detect and prevent cyber fraud.

Before sharing any data, jazzbaz ensures that all relevant parties are bound by strict confidentiality agreements and that the data is used solely for its intended purpose.

5Cookies & Tracking Technologies

Jazzbaz uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.

Types of cookies jazzbaz uses:

• Essential Cookies: Required to maintain login sessions, security tokens, and core platform functionality. The service cannot operate without these.
• Performance Cookies: To monitor page load speed, detect errors, and maintain overall service quality.
• Functional Cookies: To remember your language preference, odds format, and personalized settings.
• Analytics Cookies: To understand which sections users visit most — based entirely on anonymized data.

You can disable cookies through your browser settings. Please note that disabling essential cookies may affect how some jazzbaz features function.

6How Long We Retain Your Data

Jazzbaz retains data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of active account use, and for 5 years after closure (as required by law).
• Transaction & Financial Data: 7 years from the date of the last transaction (Anti-Money Laundering regulations).
• KYC Documents: 5 years from the date of verification.
• Support Contact: 2 years after the issue is resolved.
• Log & Technical Data: Up to 12 months.

Once the retention period expires, jazzbaz securely deletes your data or anonymizes it so that you can no longer be identified.

7Our Data Security Measures

Jazzbaz applies industry-standard technology and processes to protect your data. Security is not just a promise — it is part of how we operate every day.

• 256-bit SSL/TLS Encryption: All communication across the website and app is encrypted.
• End-to-End Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
• Automatic Logout: Your account is automatically logged out after a set period of inactivity.
• Unusual Login Alerts: SMS/email alerts triggered by logins from new devices or unusual locations.

8Your Rights

Jazzbaz believes you should have full control over your own data. Your key rights are outlined below:

• Right to Know: You can request to see what personal data jazzbaz has on file for you at any time.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data where no legal obligation requires its retention.
• Right to Restrict Processing: In certain circumstances, you may request that data processing be temporarily paused.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the processing of certain types of data.

To exercise these rights, email jazzbaz Support at: [email protected]. jazzbaz is required to respond within 30 business days.

9Third-Party Services & Links

Jazzbaz works with a number of trusted third-party services to operate the platform. Each service provider has its own privacy policy.

• Mobile Payment Services: bKash, Nagad, and Rocket each have their own applicable privacy policies.
• Analytics Tools: Anonymized data is used to monitor site performance.
• Customer Support Platform: Secure third-party software for managing support tickets.

Jazzbaz reviews the security standards and privacy policies of all third-party services before selecting them. However, jazzbaz is not fully responsible for the practices of those third parties.

10Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact jazzbaz's Data Privacy Team:

• Email: [email protected]
• Response Time: Initial response within 24 hours on business days.
• Full Resolution: Up to 30 business days.

Jazzbaz takes every privacy-related request seriously. We are committed to resolving your concerns promptly and effectively.